"We moved ***** to a bungalow closer to us. Big step for ***** and it was it was really key that everything was dealt with swiftly. Pauline & Jo were brilliant all the way through. They dealt with the transaction sensitively and were on top of everything at all times. We were able to speak to them whenever we called, and all communication was dealt with promptly. They were brilliant all the way through from start to finish. Keep doing what you are doing already. Fabulous service - well done and thank you."
"Pauline was very friendly & professional. She answered all of my questions and was very responsive to emails."
"Everyone was very friendly & made the process as easy as possible for me. Very easy to make contact."
"Very helpful & efficient."
"Extremely satisfied. Selling is stressful anyway without worrying about what is going on with the process & understanding legal lingo. I did not have to worry about any of that at any stage, Pauline & her team have kept me informed at every stage & taken time to explain things I've not quite understood. Thank you! It’s a pleasure to be able to give such positive feedback for once. Nowadays many service industries are rude, incompetent & impossible to contact, not BTTJ! I am impressed with the high level of service I have received from Pauline & her team. I will be recommending BTTJ to my friends."
"Very efficient process. Everyone was very responsive."
"Very professional & frienldy throughout the entire process."
"Very satisfied with your services. Easy to make contact. Used your services many times."
"I was able to communicate directly & as often as required with Pauline & Jo Parker. This resulted in us remaining "in the know" throughout the entirety of the conveyancing process. Pauline & her colleagues have been helpful, receptive, supportive & effective in helping me complete this sale."
"Always answered any questions I had. Worked really hard to get my lease completed as we were under very tight time schedules. Thanks to Pauline & her team. Everybody I hev dealt with at your company was akways helpful."
"The staff were very pleasant and dealt with our request very competently. We were kept well informed throughout the process and are very pleased with the service that we received. Thank you."
"Excellent communication! Keep up the good work! :-)"
"Straight forward and competent."
"Everyone was lovely and very helpful. Everything was done very quickly. Very efficiently."
"Pauline went above & beyond in chasing things up. Always answered emails and/or returned phone calls..... and she ALWAYS believed our move would happen, even when we were convinced (so often) that it wouldn't. We have used BTTJ for quite a while onw as our family solicitors & will continue to do so. Very easy to contact by phone or email."
"Pauline was always willing to speak to us during the very stressful 15 months we had. Nothing was too much trouble & she would always get back to us with answers speedily - no matter how 'trivial' some of our questions would have been. A very good & nice person, it was a pleasure to meet."
"Pauline was extremely helpful & reassuring. She answered all calls & emails promptly."
"No shortcomings at any point in the process: Professionalism personified."
"Pauline & her secretary have both been very professional, friendly & helpful during the most difficult time due to the sad loss of my parents. They have been in regular contact to keep me updated & I would recommend them to anyone."
"Courteous, efficient and friendly at all times. Easy to make contact."
Conveyancing
