"Professional, compassionate, thorough, informative. A first class service, thank you Helen."
"Emma is very knowledgeable & professional & made sorting my Will out easy. I had never done a Will before & things like this can be daunting, but she made the process hassle free & simple to understand. I needed the Will in place quickly which Emma facilitated."
"I was quite worried of how to go about making the Will as I have Grandchildren with Autism & was unsure how this would affect things. Helen made everything clear & I never felt rushed. I found her approach calm, yet professional which allowed me to think things through."
"Emma was very welcoming & friendly - professional service. being from the LGBT+ community, we felt we had a great service."
"Practical advice in an efficient, no-nonsense way. Everything was fully explained clearly."
"Everything was first class, & I cannot thank you enough for your help & support. It was a real pleasure getting to know you & listening to your heart-warming story about raising money for Guy's Gift charity. I am so grateful that *** will not have any hassles in the event of my passing. Should I ever have any legal issue I know who to contact in the future."
"Helen was courteous, efficient, meticulous & knowledgeable"
"Friendly, professional service. Understanding of Dad's dementia & related communication challenges."
"Very efficient & clear with instructions. Felt we were in safe hands! Thank you"
"Everything explained well. Friendly professional service."
"Very professional, polite & helpful service from Jaz & Sarah-Jane"
"Contents of wills carefully explained in terms which were easy to understand."
"Emma was very friendly & courteous. Everything was well explained."
"It was seamless and Emma was very friendly and professional. Keep doing what you're doing."
"Great attention to detail - Comprehensive advice re Will & LPA. Good value, great advice & local!"
"Very friendly service, easy to understand what is required to make a will."
"Emma went through what our options were carefully & considerately. She was informative, professional, approachable and friendly. When signing our wills Trudi was very accommodating and understanding when an emergency made us late for an appointment."
"It was very easy to arrange home visits. The advice & information was very helpful & my wishes were listened to & I felt reassured by the completed document."
I was needing to arrange preperation of a will & LPA. I was given a full explanation of what was required by me & the process that was to be followed. I am totally satisfied that my instructiosn have been carried out in a professional manner & to my satisfaction."
"Katie our advisor was extremely helpful & courteous. We felt very comfortable & fully understood all the information she gave us, which enabled us to coplete our wills without undue difficulty."
"We used Emma for making a will for my mother, deed of variation, power of attorney & grant of probate for the estate. We found her very helpful, very conscientious & efficient. Always available & explained in plain English helping us understand the jargon."
"I was diagnosed with lung cancer & everything moved very quickly. Having not made a will I thought it important to have one before surgery. With only a few days’ notice Jaz made me an emergency will. She prioritised me despite being very busy. She was kind, professional & explained everything very clearly. I was delighted with the service I received from Jaz & would highly recommend her."
"Prompt attention. Extremely helpful in explaining the wills. It was a pleasure to have Emma come to the house to see us. We are delighted with everything that has been done. We appreciated Emma's patience."
"Pleased with the way you explained things in detail and that was easy to understand."
"Katie was very professional dealing with our wills, particularly in explaining the various aspects to be taken into consideration. A very pleasant experience."
"Our will was dealt with quickly and efficiently. Very happy with our Solicitor Katie Nightingale, very professional and good at explaining everything."
"Friendly, responsive & attention to detail."
"Emma was very efficient, informative & easily contactable."
"The process of making a new will and LPA's turned out to be extremely easy by Katie Nightingale who took the time to explain everything in detail and in a way that I could make decisions which previously had seemed impossible. She was highly professional and turned a daunting task into a very good experience. I can now get on with life knowing everything is taken care of."
"When I spoke to Emma she was precise and answered my questions clearly."
"Very professional. Double checked with me so I understood everything."
"Listened to my wishes and was very helpful and kind."
"Everything was explained in simple terms."
"Great Communication, clearly outlined what I needed to know and very patient when it took me along time to respond to Helen's emails - Thankyou"
"Everything done was 1st class. Very satisfied with the service given."
"She was helpful & friendly and understood what I wanted."
"Katie was a lovely woman and put me at ease straight away."
"Katie was very friendly and informative."
"Easy to contact, simple process and good advice given by Katie. My will was written up quickly which was important for me."
"Katie was very professional in answering our questions and explained every aspect of our wills to us."
"Nothing was ever too much trouble. Appointment times always kept to. All questions answered everytime one was asked."
"We have used the services of Brindley, Twist, Tafft & James on three different occasions for various issues and have always found the highest level of service from first contact with the receptionist until actions required have been completed. Each solicitor has taken the time to explain all the steps and legalities to us without us feeling misled or hurried in any way."
"Helen explained everything well, covering items / issues I had not thought of, she was very approachable and professional throughout."
"Very efficient and very friendly."
"Excellent listening skills. Very good advice given. Extremely efficient. Katie was welcoming and friendly and quickly gained a good insight of our situation with excellent understanding."
"Helpful, detailed meetings, Helen clearly set out options and provided all the assistance we needed. Helen's support was excellent. This was very important to ourselves so we appreciated her work on this subject."
"We have used Brindley Twist Tafft & James Solicitors many times over the last 3 years. Firstly, for a hospital negligence claim and then on the passing of our father for probate. Recently, we have also made a will for our mother and also Power of Attorney. We have made many phone calls and had quite a few meetings, all culminating in a successful outcome for our family. Many thanks to Emma Wallbank."
"Emma took the pain of making a will away, gave expert advice and did things in a timely manner. She was friendly and very easy to deal with, thank you for your help Emma. Greatly appreciated"
"The whole procedure was smooth running and Helen was exceptional in her advice and manner. Many thanks again, Helen."
"We would like you thank you sincerely for helping us put our wills and POAs (Lasting Powers Of Attorney) in place. We thank you especially for your ongoing patience and support. It is a relief to know all is now in good order for the children and the business should the worst ever come to pass."