"Emma is very knowledgeable & professional & made sorting my Will out easy. I had never done a Will before & things like this can be daunting, but she made the process hassle free & simple to understand. I needed the Will in place quickly which Emma facilitated."
"Friendly, and completely uncomplicated for us! Very easy to make contact"
"Professional & friendly service provided by Emma."
"Emma was very welcoming & friendly - professional service. being from the LGBT+ community, we felt we had a great service."
"Very efficiant, kept us up to date with progress."
"Everything was explained to me in terms I understood and Emma was so thorough and kind, and professional."
"Great communication, not condescending at all considering our lack of knowledge! Really happy. Thank you for your patience!"
"Emma Wallbank is excellent!"
"Very efficient, approachable & friendly - also informative."
"Explained everything in detail & very efficient."
"Emma has always gone over & beyond with all her dealings with us over quite a few years now, we trust her 100%. Very easy to contact by either a phone call or email."
"The service received was very professional & efficient, but also friendly, with a relaxed atmosphere."
"Couldn't have asked for better treatment from those involved. very helpful knowledge available."
"Emma Wallbank was very professional at all times, with great warmth & care."
"Efficient, informative, excellent advice. A joy to deal with, thank you Emma for your guidance."
"Emma was very professional, knowledgeable & friendly. It was easy to make contact."
"Good service, great communication - explained & offered good advice."
"Friendly, professional service. Understanding of Dad's dementia & related communication challenges."
"Emma was a great listener & explained legal terms that were not straightforward."
"Emma was most patient & explained our wills in detail on numerous occasions."
"Emma was very friendly & courteous. Everything was well explained."
"It was seamless and Emma was very friendly and professional. Keep doing what you're doing."
"Everything was clearly explained and dealt efficiently with sensitivity and patience."
"Great attention to detail - Comprehensive advice re Will & LPA. Good value, great advice & local!"
"All questions were answered fully. Good advice given."
"Knowledgable, friendly, helpful."
"Emma went through what our options were carefully & considerately. She was informative, professional, approachable and friendly. When signing our wills Trudi was very accommodating and understanding when an emergency made us late for an appointment."
"Very easy to talk to & understand what was being explained."
"We used Emma for making a will for my mother, deed of variation, power of attorney & grant of probate for the estate. We found her very helpful, very conscientious & efficient. Always available & explained in plain English helping us understand the jargon."
"Prompt attention. Extremely helpful in explaining the wills. It was a pleasure to have Emma come to the house to see us. We are delighted with everything that has been done. We appreciated Emma's patience."
"Emma was very efficient, informative & easily contactable."
"When I spoke to Emma she was precise and answered my questions clearly."
"Listened to my wishes and was very helpful and kind."
"Emma gave good advice, and was always helpful."
"Emma has been a god send to us. She dealt with professionalism but also with sensitivity. It was a really awkward case to remedy but we landed on out feet using her and would definitely use her again."
"Emma has been a godsend to us. She dealt with professionalism but also with sensitivity. It was a really awkward case to remedy but we landed on our feet choosing her and would definitely use her again."
"Mum and myself were more than happy with the way you have dealt with all the paperwork necessary following my dad's death."
"Nothing was ever too much trouble. Appointment times always kept to. All questions answered everytime one was asked."
"Full explanation given at start of process, so knew what to expect, followed by appreciated guidelines and service completed in a respectable timespan."
"We have used Brindley Twist Tafft & James Solicitors many times over the last 3 years. Firstly, for a hospital negligence claim and then on the passing of our father for probate. Recently, we have also made a will for our mother and also Power of Attorney. We have made many phone calls and had quite a few meetings, all culminating in a successful outcome for our family. Many thanks to Emma Wallbank."
"Emma took the pain of making a will away, gave expert advice and did things in a timely manner. She was friendly and very easy to deal with, thank you for your help Emma. Greatly appreciated"