In line with Government guidelines for safe working during the COVID pandemic, access to our office is strictly by a pre-arranged appointment only, and only where absolutely necessary. We are open for business with some staff working in the office and others from home, they can still be contacted in the usual way either by telephone or email.

In respect of your pre-arranged appointment, if you develop symptoms of COVID, or have in the last 14 days come into contact with someone with COVID or symptoms of, we ask that you contact the office by telephone/email to arrange a new appointment or discuss if there is an appropriate alternative to your meeting.

The safety of our staff and clients is of paramount importance to us and so thank you for your continued co-operation during these unprecedented times.

Professional Negligence

Have you paid a professional for advice or for a service only to feel that they have let you down?

Perhaps you were given bad advice, wrong information or a service that was well below standard?

Being let down by a professional is immensely frustrating because you counted on them for their knowledge and expertise.  In fact you believe it is what you paid them for.

If a professional does not carry out their duty correctly, this can have significant repercussions on you, often financial, and you may want to know what can be done.

As a client, you have the right to expect a certain standard from the professional that you are using and the professional has a duty of care to you.  If the professional breaches the duty of care, you may have a case for professional negligence.

At Brindley Twist Tafft & James we can help you with a wide range of professional negligence disputes.   You may have relied on the knowledge and expertise from a professional such as accountant, architect, builder, solicitor, estate agent, surveyor or financial advisor and you may have suffered financial loss as a result of the poor service or advice given.

Our experienced lawyers will be able to talk through your circumstances with you, understand what has happened and advise if there is a case of professional negligence along with the best next steps.


Our Dispute Resolution Solicitor, John Ward, is very experienced at defending the rights of clients and he is also an accredited Mediator which means he can help negotiate a dispute to a successful outcome for clients without the stress and cost of going to trial.

If you need help and would like to discuss whether a professional has been negligent in the work they have carried out for you, please get in touch with us.