"Very satisfied. Job done as requested."
"Very satisfied because at all times I was treated as an intelligent, educated woman!"
"Great service, everything explained."
"Professional but approachable service. Katie was knowledgeable & friendly. Easy to contact."
"Everything was explained to myself and my daughter. Katie was very friendly and approachable."
"Very helpful and quick."
"Kept informed throughout and the process was made clear and straight forward. Thank you. We recommended you to both our parents!"
"Katie was friendly & relaxed & made the experience easy. Thank you!"
"I had a fairly simple update to my will & this was dealt with very efficiently & my changes were checked to ensure they were sufficient for my needs. Easy to make contact via email & phone to make appointments."
"Helpful service, explained everything clearly."
"Quick service. Queries answered promptly. Everything fully explained."
"In all matters relating to **** & probate I was kept informed & any questions answered. Many thanks for being so helpful."
"Good & fast services & good advice. Easy to deal with."
"Everything was first class, & I cannot thank you enough for your help & support. It was a real pleasure getting to know you & listening to your heart-warming story about raising money for Guy's Gift charity. I am so grateful that *** will not have any hassles in the event of my passing. Should I ever have any legal issue I know who to contact in the future."
"Good advice & very friendly"
"Good, friendly service."
"Empathetic, professional & informative."
"Every detail of the transaction was explained to us, which helped us with our decision making."
"I was treated as an intelligent & sensible woman without any trace of condescendence. Full marks on all contacts."
"Always having an efficient & pleasant manner in dealing with everything & nothing too much trouble."
"Katie & Chris were both really helpful & nothing was too much trouble, even if it was just reassurance."
"The solicitors were easy to contact & prompt in making appointments. All aspects were dealt with professionally & Katie Nightingale was a joy to deal with, knowledgeable & professional. Thank you."
"Empathetic, professional & informative."
"Very pleasant & informative. Solicitor gave us very useful information & guidance."
"Very efficient & clear with instructions. Felt we were in safe hands! Thank you"
"Katie took on a mish-mash of information & previous wills & in one zoom call was able to organise my affairs to the best advantage of myself & all concerned. Katie was very professional, warm & friendly & I would not hesitate to contact her again on any matter should the need arise."
"Everything was explained in detail. The whole process from my initial telephone call to make the appointment to my end result of my LPA being in place ran so smoothly."
"Very professional quality of service under difficult circumstances. Very easy to contact."
"Everyone I spoke to & who completed the work I needed to be dealt with were able to complete the work extremely efficiently & with understanding. It was very easy to contact you. I researched your company very thoroughly & decided that locally you were likely to give the best service."
"Professional Service and efficient at all times."
"Everything explained well. Friendly professional service."
"Contents of wills carefully explained in terms which were easy to understand."
"Found Katie to be thoughtful, attentive & efficient."
"Attentive, professional, direct. Very good referral for a financial advisor. I researched legal services online and got a prompt & clear response to email."
"Prompt response to all queries. An excellent service overall."
"Very quick & friendly service. We saw you on the high street where we live & it was very easy to make contact."
"Clients usually require advice - which is what I received."
"At a difficult time after losing my wife to cancer and dealing with her affairs myself I needed to ensure that I put in place a will and power of attorney. The advice I sought was given in a way I could understand, and my concerns were listened to and acted upon. My appointment was made by phone with no problems."
"Very happy with the service. The process made very easy."
"They are professional solicitors and legal assistants. I believed that Brindlwy Twist Tafft and James Solicitors provided honest advice, Katie well done!"
"Friendly, informative and helpful with everything."
"Very friendly service, easy to understand what is required to make a will."
"Very friendly, approachable and very efficient! Also understanding and tolerant of lots of follow up questions."
"Katie was very knowledgeable and her advice was very clear. We saw your office on Southam high street, it was easy to make contact. Good, friendly service, very helpful."
"All information was explained clearly. We were made to feel very comfortable with questions answered very adequately."
"It was very easy to arrange home visits. The advice & information was very helpful & my wishes were listened to & I felt reassured by the completed document."
"Katie was very helpful in advising us with reference to our personal circumstances. She made the whole process very straight forward. Following an internet search it was very easy to contact the office on the telephone. Everyone that dealt with us from the front desk up until seeing Katie very helpful. The location of the Coventry office is excellent with great parking."
"I was dealt with by both Katie & Chris in a very professional & friendly manner. I live in Southam so I go past your office door regularly & it was easy to make contact."
I was needing to arrange preperation of a will & LPA. I was given a full explanation of what was required by me & the process that was to be followed. I am totally satisfied that my instructiosn have been carried out in a professional manner & to my satisfaction."
"Katie was friendly & respectful, making a difficult task much easier. She explained the process & answered my questions with patients & compassion."
"Ms Nightingale was a very pleasant lady who was most efficient. Everything was explained in detail in a very professional way. All my requests were dealt with as I asked. The response was quick."
"Very easy to talk to, explained everything in detail & made sure I understood everything."
"Katie Nightingale is an intuative, empathetic & intelligent attorney. I am currently dealing with a couple of dibilitating ilnesses & Katie provided a will making service that has been efficient, simplified, clarifying yet robust & thorough. Thank you. Keep doing what you're doing - you're doing it very well :-)"
"Katie our advisor was extremely helpful & courteous. We felt very comfortable & fully understood all the information she gave us, which enabled us to coplete our wills without undue difficulty."
"Good communication, effficiant & professional."
"Katie is fantastic! Knowledgable, direct, with a flair of humour! Fantastic lady. Open & honest conversation. I wish to thank Katie for being so professional & direct."
"The advice in the initial meeting was really good. The administration was effective & quick. I like working with the Southam staff."
"Great service by everyone we've been in contact with. Have recommended the company to others."
"I found it easy to ask questions and get advice and answers."
"Katie was very approachable, friendly & professional, she was a pleasure to deal with."
"Very pleased with understanding given to Mum & her vision/hearing issues. Also understanding of my need to assist but not influence, overall very good."
"Very helpful & visited me at home, explained things simply."
"Katie Nightingale was very approachable and gave prompt and friendy service to us. Recommended to us through friends and easy to make contact."
"The process was explained in plain language and all our questions were answered fully. Katie was a great help. Please pass on our thanks to Katie!"
"Katie is fantastic! Knowledgeable, direct with a flair of humour! Fantastic lady. Open & honest conversation. I wish to thank you Katie for being so professional & direct."
"Explained everything in an easy & understandng way."
"Everything was fully explained and we received excellent service from Katie."
"Katie was very informative and helpful to explain all aspects - she was very understanding and presented solutions to our questions."
"Katie was very professional dealing with our wills, particularly in explaining the various aspects to be taken into consideration. A very pleasant experience."
"Our will was dealt with quickly and efficiently. Very happy with our Solicitor Katie Nightingale, very professional and good at explaining everything."
"Quick responses to emails - very clear. Simple explanation of the process. Clear advice. Timely & efficient.
"Friendly, responsive & attention to detail."
"Excellent & professional service."
"Efficient, listened to what we wanted, friendly & explained legalities well."
"Katie is excellent at assessing our needs and offering very good advice on the best way to deal with those needs. She is also very prompt and thorough."
"The process of making a new will and LPA's turned out to be extremely easy by Katie Nightingale who took the time to explain everything in detail and in a way that I could make decisions which previously had seemed impossible. She was highly professional and turned a daunting task into a very good experience. I can now get on with life knowing everything is taken care of."
"Very professional. Double checked with me so I understood everything."
"Everything was explained in simple terms."
"Good to talk to, clear & precise, helpful & polite. Thank you."
"Katie was very professional and proficient throughout the process"
"Provided a friendly and efficient service"
"Everything done was 1st class. Very satisfied with the service given."
"Katie was a lovely woman and put me at ease straight away."
"Katie was very friendly and informative."
"Easy to contact, simple process and good advice given by Katie. My will was written up quickly which was important for me."
"Katie was very professional in answering our questions and explained every aspect of our wills to us."
"We have used the services of Brindley, Twist, Tafft & James on three different occasions for various issues and have always found the highest level of service from first contact with the receptionist until actions required have been completed. Each solicitor has taken the time to explain all the steps and legalities to us without us feeling misled or hurried in any way."
"Very efficient and very friendly."
"Excellent listening skills. Very good advice given. Extremely efficient. Katie was welcoming and friendly and quickly gained a good insight of our situation with excellent understanding."