"Everything was asked about was explained in easy to understand language. We have dealt with BTTJ before & were pleased with the service & professionalism we received. A friendly team as well."
"Very professional with explanations and questions answered."
"Answered all queries and were treated in a sensitive way. Thank you."
"Always helpful, explains clearly the proceedings, unhurried appointment, caring."
"Helen is always very helpful, explains clearly what's happening. Always easy to contact. I would highly recommend."
"Professional, compassionate, thorough, informative. A first class service, thank you Helen."
"We were dealt with very efficiently and always in a pleasant manner."
"Helen responded promptly to any queries. She explained everything very clearly. She was kind to my elderly mother. She gave pragmatic advice. She is clearly expert at her work."
"Helen was very knowledgeable & talked everything through with me so I understood. She was very kind & understanding & didn’t mind repeating things for me. Helen was really helpful & nothing was too much trouble; I have already recommended Helen to my friends."
"I have known Helen for many years & find her an excellent solicitor and a good 'friend'. Knows us both well & we feel comfortable talking to her about our Wills."
"Very professional from very first visit. All staff were helpful. Helen explained everything I needed to know."
"I was quite worried of how to go about making the Will as I have Grandchildren with Autism & was unsure how this would affect things. Helen made everything clear & I never felt rushed. I found her approach calm, yet professional which allowed me to think things through."
"Received good assistance & advice. Service requested was provided."
"BTTJ Service has been good"
"Both Helen & her assistant were extremely helpful throughout the process of writing our Power of Attorney documents. We had previously used your company for writing our Wills. We appreciate the help you gave us in all aspects of what could have been a difficult experience."
"Helen was kind & caring & fully understood what I wanted."
"Helen was kind and patient and assisted me in making decisions when I was unsure. She was very patient when I was chattering and going off on a tangent!"
"Both Helen & Sarah were committed to our needs, professional & extremely knowledgeable. I had to change my appointment several times. Nothing was too much trouble. A real asset to BTTJ"
"Helen explained very clearly everything I asked. Very professional but friendly."
"Guided us through the process in a helpful & efficient manner."
"Guided us through the process in a helpful & efficient manner."
"Helen was professional & courteous whilst also showing empathy & warmth during a difficult time. We truly appreciated her kindness."
"Helen was very understanding & compassionate."
"Very understanding & friendly. Explained things clearly."
"Good quality advice & quickly understood our requirements. Superb all round. I have already recommended Helen to a friend."
"Helen is very personable, she manages to explain everything in a clear manner & we felt in very good hands. We also dealt with Jaz & it was the same with her."
"Helen was courteous, efficient, meticulous & knowledgeable"
"Helen was very patient as I was a little unsure about what I wanted. She put me at ease & helped sort out my muddled thinking."
"Excellent service. Very efficient & procedure explained clearly. Very easy to make contact."
"I received very professional treatment & clarification during my home visit. As I have no immediate family, I much appreciated the advice & information supplied & would have no hesitation in making further contact when required."
"Helen & her secretary were, at all times, kind & helpful. Always available when needed & kept me informed of progress."
"Helen is a former colleague & personal friend, I know first hand she is excellent - I recommend both clients & friends to her as I know she gives the best advice."
"Very helpful lady who was easily understood."
"Great service, very helpful, understanding and knowledgeable. Easy to make contact."
"Pleased with the way you explained things in detail and that was easy to understand."
"Helen Strong's pleasant professionalism inspires confidence. She was extremely thorough explained the process, the details, the options and their ramifications with clarity. I always recommend her."
"Very informative, approachable & friendly"
"Great Communication, clearly outlined what I needed to know and very patient when it took me along time to respond to Helen's emails - Thankyou"
"She was helpful & friendly and understood what I wanted."
"Helen explained everything well, covering items / issues I had not thought of, she was very approachable and professional throughout."
"Helpful, detailed meetings, Helen clearly set out options and provided all the assistance we needed. Helen's support was excellent. This was very important to ourselves so we appreciated her work on this subject."
"Helen is an excellent listener and responds so well with clear advice, an explanation of the options with pros and cons - so helpful."
"We would like you thank you sincerely for helping us put our wills and POAs (Lasting Powers Of Attorney) in place. We thank you especially for your ongoing patience and support. It is a relief to know all is now in good order for the children and the business should the worst ever come to pass."
"The whole procedure was smooth running and Helen was exceptional in her advice and manner. Many thanks again, Helen."
Lasting Powers of Attorney