In line with Government guidelines for safe working during the COVID pandemic, access to our office is strictly by a pre-arranged appointment only, and only where absolutely necessary. We are open for business with some staff working in the office and others from home, they can still be contacted in the usual way either by telephone or email.
In respect of your pre-arranged appointment, if you develop symptoms of COVID, or have in the last 14 days come into contact with someone with COVID or symptoms of, we ask that you contact the office by telephone/email to arrange a new appointment or discuss if there is an appropriate alternative to your meeting.
The safety of our staff and clients is of paramount importance to us and so thank you for your continued co-operation during these unprecedented times.
I have just slipped on yoghurt in a supermarket and sustained serious injuries; can I make a claim against the supermarket?
Yes you can. When you are on private property such as shops, restaurants, offices, parks, leisure facilities, public paths, schools and hospitals you are protected by the Occupier’s Liability Act 1957.
The occupier – that is, the person in control of the area, either through ownership or lease – owes every lawful visitor on the property a common duty of care to ensure that they remain safe.
What do I need to prove to be successful?
For your claim to be successful, you will need to show that the occupier failed to take reasonable steps to prevent the accident:
§ There were no warnings of the hazard
Does the occupier have a defence?
Yes, if they can prove that they do inspect the area regularly and/or that the accident was due to the fault of an independent contractor employed by the occupier.
What should I do after my accident?
Report your accident – As soon as your accident has happened, you or your companion should report it to the person in authority. Make sure it is logged in an accident book and signed. Mention the cause of the accident and retain a copy of the entry.
Seek medical attention – Go to hospital or see your GP. Not only will this ensure that you are given the appropriate medical treatment, it will also mean that your accident and injuries are recorded.
Gather evidence – If it is possible, take a photo of the scene and cause of your accident and gather any witness statements and contact details of witnesses.